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• Collaborated as a team to develop and update an inventory management website at Niagara college

• Provided technical support to end users having difficulty operating the developed applications.

• Worked closely with systems analysts, engineers and programmers to understand limitations, develop capabilities and resolve software problems.

• Assessed code during testing stage to determine potential glitches and bugs.

• Performed unit testing and debugging of system components.

• Resolved customer complaints related to system malfunctions or errors in a timely manner.